There are very limited circumstances in which an organization can get a review removed from their Google My Business. Contrary to popular belief, getting reviews removed is fairly common.
Which reviews can I remove?
As per Google’s support site, “Reviews that violate the Google review policies can be removed from Business Profiles on Google.”
What this means is that any reviews that violate Googles content policy will be removed upon request and review by the Google team. Common policy violations include:
- Spam and Fake Content
- Off-Topic Content
- Restricted Content
- Illegal Content
- Terrorist Content
- Sexually Explicit Content
- Offensive Content
- Dangerous & Derogatory Content
- Conflict of Interest
NOTE: Upon submitted a remove review request it may take Google up to one week to remove the review.
Remove Third-Party Reviews From Google
You are unable to flag third-party reviews through Google. To flag an inappropriate third-party review, contact the third-party provider directly. You can click the reviewer’s name to be redirected to the third-party website. Soon after the review is removed or altered at the third-party website, changes will be reflected on your business profile on Google Maps.
We have a team of associates who have experience kicking butt with Google My Business for several years. Drop us a line using the link below to learn more about how we help businesses shatter their own expectations.